Terms and Conditions

The services of Michalis Massage and Sound Healing, both on this website and during massage sessions, are intended solely for relaxation, stress reduction, and general wellbeing. They are not a substitute for medical advice, diagnosis, or treatment. If you have any health concerns, always consult a qualified medical professional before booking a session.

I do not make medical diagnoses or prescribe treatments. Where necessary, I will refer you to a doctor. I use a variety of massage techniques, including pressure, stretching, kneading, and electronic tools, but I do not perform manipulations as manual therapists, physiotherapists, or chiropractors do. My services are complementary to, and not a replacement for, professional healthcare.

Clients must disclose all relevant health conditions, injuries, allergies, or treatments prior to each session. Failing to do so may have adverse consequences. I am not liable for issues arising from undisclosed health information. Clients are responsible for their own health and wellbeing during and after the session.

Massage therapy is safe for most people, but is not suitable for certain health conditions. Please do not book or attend a massage if you are feeling unwell, have a fever, have a cold, or have a contagious condition, including skin conditions such as herpes, scabies, or ringworm.

Absolute contraindications (massage cannot take place):

• Fever or active infection
• Contagious conditions, including cold or flu
• Neuritis
• Under the influence of drugs, alcohol, or prescription painkillers
• Recent surgery, fractures, or acute injuries
• Skin conditions such as herpes, scabies, ringworm, lice, or shingles

Local contraindications (massage can continue, but the affected area will be avoided):

• Varicose veins
• Unexplained swellings or lumps
• Pregnancy
• Bruising
• Cuts
• Abrasions

Every session includes time for intake and grounding. If you arrive late, your session may be shorter. Sessions begin and end at the scheduled time, out of respect for other clients.

Your comfort and boundaries come first. You are encouraged to speak up about any discomfort straight away, and your privacy is respected throughout the session.

Clients are draped with towels or sheets throughout the session. Only the area being worked on is uncovered. Breasts and genitals are never exposed or massaged.

Before each session we discuss a treatment plan together. You can withdraw your consent at any time. Feedback is always welcome to help improve your experience.

Clients should arrive clean, freshly showered, and sober. A private shower is available before or after the massage for an additional fee, which must be booked in advance through the online booking system. If the shower has not been pre-booked and is requested on the day, the additional fee will be charged on location. If noticeable body odour or poor hygiene is present, I reserve the right to pause or end the session, or to ask the client to shower first. Any time spent showering will be deducted from the total treatment time.

Please avoid wearing make-up or strong perfumes, as these can affect the quality of the session and may cause allergic reactions.

Drink plenty of water after your treatment and avoid caffeine. Mild muscle soreness is possible and can be eased with rest, stretching, and magnesium (supplements or a bath).

Only high-quality, natural, organic products are used. Options include almond oil, coconut oil, CBD blends, and custom formulations. Hypoallergenic alternatives are available on request.

Clients can choose from a range of add-ons (for example aromatherapy, TDP lamp, magnesium, percussion therapy, CBD oil, custom oil blend, PEMF, Red Light Therapy, and more). These must be booked in advance. Not all add-ons are available for clothed sessions.

New clients are required to pay for their first session in advance online. A booking is only confirmed once full payment has been received. Please arrive 5 to 10 minutes early to complete the intake form and discuss your preferences. An extended intake may reduce treatment time unless it has been booked as an add-on.

Cancellations and rescheduling are accepted up to 72 hours before your appointment. Late cancellations (within 48 hours) or no-shows will be charged the full session fee. Repeated occurrences may result in future bookings being refused. Clients arriving more than 20 minutes late will be rescheduled and charged. If something comes up unexpectedly, you are welcome to send a friend or family member in your place. A lovely way to surprise someone and make the most of the reserved time.

Prices are listed transparently on the website and may be updated without prior notice. Evening, weekend, and public holiday appointments are subject to dynamic pricing and surcharges.

Generous opening hours, two rates:

• Weekdays during the day (10:00 to 17:00): standard price
• Weekday evenings and weekends (all day): +25%

• Online: iDEAL, WERO, Visa, Mastercard (via Mollie)
• On location: cash, payment request, debit or credit card (+2.5% surcharge)
• Gift vouchers

• Sessions, packages, and gift vouchers are non-refundable
• Packages can be shared within one household, but cannot be combined with other discounts
• Credits are non-transferable and expire after one year

Pre-paid session packages offer discounted rates and can be shared with friends or family. Out-of-hours surcharges still apply. Packages cannot be combined with other promotions. Packages are valid for 12 months from the date of purchase and must be used within that period. Expired credits or unused sessions are non-refundable. Validity is clearly stated at the time of purchase and on the accompanying documentation.

Gift vouchers are non-refundable, cannot be exchanged for cash, and must be presented at the time of booking. They can be transferred to another recipient, but this requires manual booking directly with me. Gift vouchers are valid for 24 months from the date of purchase.

Refer a new client and receive €5 off your next session. The person you referred also gets €5 off their first treatment. The booking must be made directly with me (not through platforms such as Treatwell). The credit is added only after the referred client has had their session.

Massage at home, at the office, or at a hotel is available by arrangement. These appointments cannot be booked online. A travel surcharge applies. Get in touch for a personalised quote.

All client information, including medical history, intake forms, and session notes, is strictly confidential and stored securely. Information is never shared without written consent, unless required by law.

All treatments are carried out with the highest level of care, skill, and professional integrity. By booking and attending a session, however, you acknowledge that you do so at your own risk. I am not liable for physical, psychological, or emotional injury, discomfort, or side effects that may occur during or after a treatment, particularly where these arise from undisclosed medical conditions, contraindications, or failure to follow aftercare advice.

This includes, but is not limited to:

• Injury from sudden movements, such as falling from the massage table due to deep relaxation, epileptic episodes, or spontaneous energetic discharges (for example Kundalini reactions)
• Accidents within the premises, such as slipping, tripping, or falling in the massage room, hallway, toilet, staircase, or shower, before, during, or after the session
• Reactions to oils or products where sensitivities were not disclosed in advance

Clients are responsible for disclosing medical conditions in advance and for taking care when entering or leaving the space.

After a session, particularly following deeper pressure, sound healing, energetic techniques, or a longer duration, you may feel temporarily disoriented, experience emotional shifts, or be in an altered state of awareness. Please take enough time to ground yourself and come back before driving a vehicle or undertaking any activity that requires your full attention.

After oil massages, your feet or skin may be slippery. Step off the table carefully and use the towels or shower provided to prevent slipping.

All services are explicitly non-sexual. Inappropriate language, gestures, or advances will result in the immediate termination of the session, with the full session fee charged. Future bookings may be refused and, where necessary, reported to the relevant authorities.

All physical responses are natural, including falling asleep, emotional release, or flatulence. Feel free to share any comfort concerns. This is a judgement-free space.

The studio in Ede is on the 2nd floor and is not wheelchair accessible. Mobile massage at your home or another location is available on request.

This website may contain external links for reference purposes. I am not responsible for the content, availability, or privacy policies of external websites.

All text, images, graphic elements, and branding on this website are my intellectual property. Reproduction or use without express written permission is prohibited.

I regularly give massage workshops and classes. These educational experiences are intended solely for personal development and wellbeing. Participation is voluntary, and by taking part you acknowledge that you are responsible for how you apply the techniques learned. I am not liable for injury, misuse, or unwanted effects arising from incorrect application of the methods taught during these sessions. If you intend to apply massage to others beyond personal use, please seek appropriate training, certification, or professional guidance.

Corporate massage services are available to support employee wellbeing and productivity. These sessions are focused on relaxation and are not a substitute for medical treatment. I am not liable for conditions or incidents arising from participation. The client or employer is responsible for ensuring that participants are medically suitable for massage.

In some cases I collaborate with or engage other professional bodyworkers. While I only work with qualified and ethically practising practitioners, I am not responsible for the conduct, performance, or outcomes of sessions carried out by third parties.

Massage for clients under 18 requires written consent from a parent or legal guardian. A guardian may be present during the session if the client wishes or the therapist considers it appropriate.

I reserve the right to refuse or end a session at any time if it feels unsafe, inappropriate, or outside my scope of practice or comfort.

I am not liable for any failure to deliver services due to circumstances beyond my reasonable control, including natural disasters, accidents, strikes, pandemics, or government measures.

I reserve the right to amend or update these terms at any time without prior notice. Clients are encouraged to review these terms regularly.

The massages offered are not covered by Dutch health insurance.

Sound healing and other energetic treatments can sometimes bring up profound emotional or spiritual experiences, including sensations of energy flow, emotional catharsis, or spontaneous energetic awakenings such as a Kundalini experience.

While these responses can be deeply healing for some, they can also be intense and unpredictable. By participating you acknowledge that you are voluntarily engaging in energy work and that such experiences are part of your personal journey. I do not offer psychological or spiritual counselling and am not liable for after-effects, interpretations, or consequences of energetic discharges during or after the session.

A positive outcome is created through collaboration between therapist and client. Both contribute to bringing about the change you are looking for.