Privacy Policy

 

Effective Date: 01/05/2025

I respect and protect your privacy. This privacy policy outlines how I collect, use, and protect your personal data through my website and in the course of delivering massage and sound healing services.

 

Index

  1. Personal Information Collected
  2. Use of Information
  3. Legal Basis for Processing
  4. Data Retention
  5. Sharing of Information
  6. Cookies and Tracking
  7. Your Rights Under GDPR
  8. Security Measures
  9. Third-Party Links
  10. Messaging Applications
  11. Hosting and Data Location
  12. Communications and Marketing
  13. Clients Under 18
  14. Changes to This Policy
  15. Contact


1. Personal Information Collected

I may collect the following types of personal information:

  • Name and contact details (email address, phone number)
  • Date of birth
  • Health information relevant to treatment (e.g. medical conditions, allergies, pregnancy)
  • Appointment preferences and history
  • Payment details (when applicable)
  • Website usage data (via cookies or analytics tools)

2. Use of Information

I use the collected data to:

  • Provide safe, personalized massage and sound healing services
  • Manage appointments and communicate with clients
  • Process payments
  • Ensure compliance with legal and insurance requirements
  • Improve website functionality and user experience

Data is processed under the following legal grounds:

  • Consent (when you voluntarily provide information or subscribe)
  • Explicit consent for sensitive health-related data (e.g. medical history or treatment preferences)
  • Contractual necessity (to deliver booked services)
  • Legal obligation (for tax, invoicing or health regulations)

4. Data Retention

Your personal data is kept only as long as necessary to fulfill the purposes outlined in this policy and to meet legal requirements. Health intake forms are securely stored and reviewed periodically and may be retained for up to 7 years in accordance with Dutch legal and tax guidelines.

5. Sharing of Information

I do not sell, rent, or trade your personal data. Your data may be shared only with:

  • Payment processors (under secure agreements)
  • Legal authorities, if required by law
  • Collaborating bodyworkers or therapists, only with your consent and only the information necessary for the treatment

Collaborators and external therapists operate independently and are responsible for their own professional conduct and data handling.

6. Cookies and Tracking

My website may use cookies or similar technologies to track browsing behavior and improve user experience. These include essential and performance cookies but not advertising cookies. You can disable cookies through your browser settings.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion of data under certain conditions
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

To exercise these rights, contact me at: info@michalismassage.com

 

8. Security Measures

Appropriate measures are in place to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Health intake forms are stored securely and only accessible by me.

My website may contain links to other websites. I am not responsible for their privacy practices or content.

10. Messaging Applications

If you choose to communicate with me via WhatsApp or SMS, you implicitly consent to the use of those platforms for appointment-related communication or payment requests. Please note these platforms have their own privacy policies.

11. Hosting and Data Location

This website and all associated data are hosted within the European Union.

12. Communications and Marketing

If you subscribe to my newsletter or agree to receive occasional updates, your contact information may be used for these purposes. You may opt-out at any time via the unsubscribe link or by contacting me directly.

13. Clients Under 18

My services are not intended for individuals under 18 without the presence or explicit consent of a parent or guardian. I do not knowingly collect personal data from minors.


14. Changes to This Policy

I may revise this policy from time to time. Changes will be posted on this page with a new effective date.

15. Contact

For any questions or concerns about this privacy policy:

Michalis Massage and Soundhealing
info@michalismassage.com

By using this website and booking services, you acknowledge that you have read, understood, and agree to the terms of this privacy policy.